Shipping & Delivery Policy
At K&M Leather, we aim to deliver your order quickly, safely, and at the lowest possible cost. Please review our shipping and delivery policy below.
📦 Delivery Coverage
- We currently deliver to all major cities and towns across Bangladesh.
- International shipping is not available at this moment.
🚚 Delivery Time
- Dhaka City: 2–4 business days.
- Outside Dhaka: 3–7 business days (depending on courier service and location).
- Business days are Saturday to Friday (including government holidays).
💳 Delivery Charges
- Inside Dhaka: BDT 60.
- Outside Dhaka: BDT 100.
- Free delivery may be available on promotional offers (see website banners/offers).
📦 Order Processing
- Orders are processed within 24 hours of confirmation.
- Cash on Delivery (COD) orders will be confirmed via phone call/SMS before dispatch.
- Prepaid orders (bKash, Rocket, Nagad, Bank Transfer) are dispatched directly after payment verification.
🔒 Packaging & Handling
- All items are securely packed to protect against damage during transit.
- In case your package arrives damaged, please contact our customer support immediately.
🚨 Delays
While we strive for timely delivery, delays may occur due to:
- Natural disasters, strikes, or political unrest.
- Courier service issues or unforeseen circumstances.
In such cases, our support team will update you promptly.
📞 Order Tracking & Support
- After dispatch, you will receive an SMS/Email with tracking details.
- For assistance, please contact:
📧 Email: info@kandleather.com
📞 Phone/WhatsApp: our number 01339844222
