Shipping & Delivery Policy

At K&M Leather, we aim to deliver your order quickly, safely, and at the lowest possible cost. Please review our shipping and delivery policy below.

 

📦 Delivery Coverage

  • We currently deliver to all major cities and towns across Bangladesh.
  • International shipping is not available at this moment.

 

🚚 Delivery Time

  • Dhaka City: 2–4 business days.
  • Outside Dhaka: 3–7 business days (depending on courier service and location).
  • Business days are Saturday to Friday (including government holidays).

 

💳 Delivery Charges

  • Inside Dhaka: BDT 60.
  • Outside Dhaka: BDT 100.
  • Free delivery may be available on promotional offers (see website banners/offers).

 

📦 Order Processing

  • Orders are processed within 24 hours of confirmation.
  • Cash on Delivery (COD) orders will be confirmed via phone call/SMS before dispatch.
  • Prepaid orders (bKash, Rocket, Nagad, Bank Transfer) are dispatched directly after payment verification.

 

 

🔒 Packaging & Handling

  • All items are securely packed to protect against damage during transit.
  • In case your package arrives damaged, please contact our customer support immediately.

 

🚨 Delays

While we strive for timely delivery, delays may occur due to:

  • Natural disasters, strikes, or political unrest.
  • Courier service issues or unforeseen circumstances.
    In such cases, our support team will update you promptly.

 

📞 Order Tracking & Support

  • After dispatch, you will receive an SMS/Email with tracking details.
  • For assistance, please contact:
    📧 Email: info@kandleather.com
    📞 Phone/WhatsApp: our number 01339844222